FAQ
- Q: How does a second user join a shared stocktake?
- Q: How do I create a shared stocktake?
- Q: What is shared stocktaking?
- Q: How can I manage customer data and what are "internal customers"?
- Q: What should I do with old or out-of-stock products?
- Q: How can I clean up duplicated product groups?
- Q: How do I manage and archive gift vouchers?
- Q: Where can I find more help with stock management and discounting?
- Q: What are the different ways to apply a discount in Xpos?
- Q: How can I identify which products to discount?
- Q: How can I use the dashboard to take action in my business?
- Q: What kind of information does the dashboard show?
- Q: Where can I find the new performance dashboard?
- Q: What is the process for correcting a staff error, such as selecting the wrong payment method?
- Q: How do I handle a product exchange?
- Q: How do I process a refund for a gift return when the customer doesn't have a receipt?
- Q: What is the simplest way to process a customer return?
- Q: How do I find a sale to process a return?
- Q: A staff member needs to set up a new terminal but doesn't have the security level to do so. How can an administrator help?
- Q: How can I remove a product variant from a manually created product?
- Q: What are the recommended hardware specifications for Xpos Cloud?
- Q: Why do the VAT figures in my Xpos Cloud reports differ from my own calculations?
- Q: How do I print labels for products or deliveries in Xpos?
- Q: How do I set up quick keys in Xpos?
- Q: How do I use a gift voucher as payment in Xpos?
- Q: How do I sell a voucher in the sales screen in Xpos?
- Q: How do I create a voucher type in Xpos?
- Q: How do I set up and use Secure Cash in Xpos?
- Q: How do I show staff members in the XCaddie App?
- Q: How do I set up a loyalty scheme in Xpos?