FAQ
- Q: How Do I Restore An Archived Stocktake?
- Q: How do I set up a staff discount for my part-time staff?
- Q: What does a "Tax Mapping Error" mean, and how do I fix it?
- Q: How do I refund a partially used voucher?
- Q: Why is the stock valuation on my Performance Dashboard different from the Stock Valuation Report?
- Q: How do I edit the content of the automatic statement and resend it to my customers?
- Q: How can I generate a report that shows product statistics across all the sites in my multisite group?
- Q: How do I process a transaction for a past date?
- Q: How do I give my accountant access to my Xpos account?
- Q: How do I add a new customer type to the system?
- Q: Where can I find a report that shows a list of transactions and their payment types?
- Q: How does the system handle products with price breaks (e.g., sleeves vs. dozens)?
- Q: What is the difference between saving and completing a delivery?
- Q: What is the "Update price changes" option in the completion pop-up for?
- Q: How can I get a record of a customer's sales history?
- Q: How do I quickly start a new sale after completing one?
- Q: What are the different payment options available?
- Q: What are the benefits of customer account types and price bands?
- Q: How do I give a customer a discount on their purchase?
- Q: How do I manage prices for multiple product variants at once?
- Q: Why is there a discrepancy between my card machine and the Xpos cashing-up report?
- Q: How do I find a report of all customer balances in Xpos?
- Q: How do I zero out customer account balances in Xpos, and can I use a dedicated payment method for this?
- Q: How can I add similar products to the system without starting from scratch?
- Q: How do I stop receipts from printing for every sale?
- Q: How do I add a product group as a quick product instead of an individual product?
- Q: How do I archive a product?
- Q: How do I send email statements to all customers who are in debit?
- Q: How do I correct the Average Cost Price (ACP) of a product?
- Q: The wrong supplier is showing for a brand. How can I fix this?