Q: How do I send email statements to all customers who are in debit?

A: To send email statements to customers who are in debit, follow these steps:

1. Open Filters: Start with a fresh filter screen.
2. Filter by Debit: In the Account section, click -£ to filter for customers with a debit balance.
3. Filter by Email: Tick the "Customer has email address" checkbox.
4. Add to Bundle: Once the list of customers appears, add them to a new bundle.
5. Send Statement: Open the bundle, select "Send Statement," and create the email subject and body.
6. Save: Click Save to send the statements.

Note: If balances do not appear after filtering, you may need to go to Column edit, untick and then re-tick the Customer Balance option, and click save to refresh the data.