FAQ
- Q: How can I turn off the email invoice screen after every account purchase?
- Q: How do I stop the "offer invoice" message from coming up after every sale?
- Q: What should I do with products that do not have barcodes?
- Q: Why am I unable to use the "Discount Basket" function?
- Q: I am unable to save a product I created. Why is the save option not available?
- Q: How do I customize what product subgroups are shown on the dashboard?
- Q: The barcode is not displaying on an email voucher.
- Q: How do I set up staff commission?
- Q: How do I add price breaks to a product?
- Q: Can I edit a product's stock-in or stock-out?
- Q: How do I edit the expiry date on a voucher?
- Q: What are the support team's hours and how can I contact them?
- Q: How can I access Xpos Cloud from home or on a different device?
- Q: How do I hide a product from showing in the Xcaddie App?
- Q: How can I track the history of an individual product?
- Q: How do I email all of my customers at once?
- Q: How can I track the sales of zero-stocked products or services?
- Q: How can I find products with low stock levels?
- Q: Can I change the payment type on a completed sale?
- Q: What if I make a mistake on a transaction?
- Q: Can I edit or delete a past transaction?
- Q: I am unable to edit the cost price of a product when using Xapp entering stock or stocktaking?
- Q: I forgot to select "Zero-Stocked" when creating a new product. How can I fix this?
- Q: How can I find outstanding vouchers?
- Q: What happens when I clear a bundle?
- Q: What can I use bundles for?
- Q: What is the bundles feature?
- Q: How do I run a report for customers who spent a specific amount or more within a certain date range?
- Q: Can I add new attributes to an existing product range?
- Q: What are the label margins for my A4 Printer