Q: How do I process a manual refund in Xpos?

A: To process a refund, follow these steps:

1. Start a new sale transaction.
2. Add the product being returned to the basket.
3. Tap the "Refund" button to change the item's quantity to a negative number.
4. If needed, you can adjust the price by double-tapping the product.
5. After all items for the refund are in the basket, press "Pay."
6. You will be asked if the item is suitable for resale. If you tap "Yes," the stock level will be updated.
7. On the payments screen, tap the red "Select" button in the "Refund" section.
8. Choose the method for issuing the refund (e.g., cash, credit card).
9. Tap "Finish" to complete the refund.