Friday Freebies

5th April 2025 - How to find, and use our Xpos training guides

Take a tour of our training videos in Xpos.

- What training content is available?
- Where to find it
- Courses available for shop staff members
- Universal Search
- Tracking training progress for staff members
- Adding staff members to Xpos

 

14th March 2025 - Exchanges and refunds

Tune in for a whistle stop tour of the Xpos sales screen as training manager, John Williams, shows users how to exchange a product, process a return AND how to correct staff errors.

 

14th February 2025 - New features special

This week saw the release of several new features in Xpos. Here is our expert trainer, John Williams, to talk you through them:

• New print labels prompt following a stock in
• Negative stock warning in the sales screen
• Label print prompt for returned items going back into stock
• Performance Dashboard - choose which figures to include in your dashboard numbers
• Customer search new customisation
• Customer credit new feature
• New orders function - allows you to load your pre books and/or create customer order for a product not in stock

As always, if you have further queries, please email hello@xpos.co.uk

 

24th January 2025 - Your guide to the new performance dashboard

Make better buying decisions with the Performance Dashboard in Xpos. In this Friday Freebie video, Xpos trainer, John Williams takes you on a tour of the dashboard.

• How to switch it on
• How to make the data private to specific user
• What do the numbers mean?
• Comparisons vs last year
• Points balance
• How to interpret the metrics and dig a bit deeper

As always, please get in touch if you have any queries or need technical support. support@xpos.co.uk

 

13th December 2024 - How to manage discounts in Xpos

Here, our trainer, John Williams, takes you through some discounting options in Xpos.

Perfect for clearing out a bit of excess stock in the New Year, before the arrival of new inventory.

•  How do you identify products for clearance or promotions? What's been sitting on the shelves for too long?
•  How do you discount and use the sales screen more efficiently?

As always, please get in touch with your queries hello@xpos.co.uk, or support@xpos.co.uk for more technical questions.

 

1st November 2024 - Keeping your data tidy

In this edition of Friday Freebies, trainer John Williams takes viewers through some simple steps to tidy up your product and customer data. Good data is the key to good reports!

 

18th October 2024 - Sharing Stocktakes

Now, Xpos retailers can share a stocktake across multiple devices throughout the whole shop.

In this week's 30 minute training webinar, Xpos's John Williams shows you how to create and carry out a stocktake on one device, and how a second user can join this shared stocktake and complete a count of their own. You'll also learn how to view and complete the stocktake in Xpos.

The shared stocktaking feature is:

Ideal for bigger pro shops – involve the whole team and smash it out!
Perfect for smaller shops wanting to stocktake across the entire shop
Loved by accountants for that end of year stock value!

 

4th October 2024 - Managing your product data, but better

In this week's Friday Freebie training webinar, Xpos trainer John Williams reveals the tips and tricks to manage your product data better. Learn how to archive products, get rid of duplicates, and MORE. And, as a result, you’ll enjoy faster stocktakes and more accurate reporting.

A perfect job before your winter stocktakes!

 

13th September 2024 - Make Cashing Up Easy

Give us 30 minutes, and we'll make you an Xpos whizz!

The cashing-up feature in Xpos is the fastest and most accurate way to cash-up at the end of the day. Find out how to configure a secure, or blind, cash-up, where the expected payment amount is hidden during a cash up process. This little-known security feature isn't a new one for the software, but we'd like more of our retailers to be aware of it, especially as it's great for fraud prevention, too.

John also takes you through cash-up reports to help you spot discrepancies.

If there are any topics you'd like us to cover in a future Friday Freebie, please just email hello@xpos.co.uk. In the meantime, for anything you'd like to know, please email support@xpos.co.uk

 

30th August 2024 - Super Stocktaking

Join Xpos trainer John Williams for an essential guide to stocktaking in your pro shop.

Reasons why you should stocktake regularly

Using the fantastic (free!) Xapp Pro app, find out how to:
✔Create a stocktake
✔Selecting groups, sub groups and brands
✔Naming your stocktake
✔Scanning barcodes and adding quantities
✔How to add non-barcode items
✔Save a stocktake

Also learn how to
✔Use the Stocktakes screen in Xpos
✔View discrepancies and our recommendations on how to manage these
✔Reverse a stocktake
✔Use the Product history report

 

9th August 2024 - Reports Special Edition

During our Friday Freebie training on 9th August 2024, John Williams took retailers through Reports in Xpos, so take 20 miutes and learn all this great stuff!!

✔How to find them!
✔Types of reports
✔ End of Day Reports - how to generate cashing up reports and get the information you want
✔ Filters
✔ Print and export reports
✔ New Xeft transaction report
✔ Sales Analysis report
✔ New Unpopular Products report (great for making smart buying decisions)
✔ Xcaddie reports
✔ Stock reports
✔ Customer reports for transactions, competitions, debtors
✔VAT reports
✔ Third party payment reports
✔ Voucher sales and redemption

 

5th July 2024 - The power of Universal Search

Join John and Jules as they take you through the fantastic new Universal Search feature in Xpos. Another great time-saver, watch to find out how to search for customers, products, training, vouchers ... and just about anything in Xpos.

 

21st June 2024 - Xmail edition

Join marketing manager, Jules Appleby, and Xpos training manager, John Williams, as they take you on a tour of Xmail, the incredible email marketing service that keeps your customers happy, while you're busy doing other things.

 

7th June 2024 - Gift Vouchers

Watch it back! In this week's Friday Freebie, Xpos training manager John Williams takes you through a tour of Gift Vouchers.

 

17th May 2024 - What's New?

In this Friday Freebie, Training Manager John Williams takes us through the latest 'game-changer' updates in Xpos.

 

3rd May 2024 - Tips and Tricks Week

In this Friday Freebie 30 minute webinar, trainer John Williams gives golf retailers a tour of the NEW time-saving features in Xpos.

- Speedy statements
- Quick Keys
- Copy a product
- Refund an item

If you're running a busy pro shop, this is not a Friday Freebie to miss!

 

19th April 2024 - Loyalty Edition

How do you encourage your customers to shop with you time and time again? It's the eternal problem. If you're a high street store, loyalty programmes are a 'no brainer' but can be harder to justify for golf clubs with restricted footfall. If managed properly, the right loyalty scheme will encourage your golfers to shop with you over other competitors. If you've been mulling over the idea of a loyalty system for your pro shop, watch the recording of our Friday Freebie webinar on 19 April. Here, Jules and John offer up some inspiration, along with great tips and your guide to setting up and running a programme in Xpos.

 

5th April 2024 - Xcaddie special!

Xpos trainer John Williams and marketing manager Jules Appleby take you through setting up, managing and marketing your pro shop's Xcaddie app. One of our most popular webinars to date - not one to miss!

 

15th March 2024

This week Xpos trainer John Williams updates you on the fantastic new Universal Search feature in the Xpos cloud service, and offers up tons of tips on managing vouchers.

 

20th February 2024

In this 30 minute webinar for Xpos users, Mark Hopkins talks through setting up competitions along with other features in the sales area.

 

2nd February 2024

In this 30 minute webinar, Xpos expert Mark Hopkins shows how you can optimise the stock management features of our new cloud service and provides a tour of some of the latest features.